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Royal Mail TrackingNothing is stored — we just open the official Royal Mail tracking page with your number filled in.. Coverage: United Kingdom.

Track a Royal Mail item.

Opens the official Royal Mail tracking page with your number filled in — nothing is stored on our side.

To track a Royal Mail package, enter your Royal Mail tracking number above and we'll take you straight to Royal Mail's official tracking page with the number filled in — free, with no sign-up. Tracking covers where your parcel is, its latest scan and the estimated delivery date.

How to track a Royal Mail package

  1. 1Find your Royal Mail tracking number — it's on your shipping receipt or the order/confirmation email.
  2. 2Paste the tracking number into the box above.
  3. 3Tap “Track package” — we open Royal Mail's official tracking page with your number already filled in.

Royal Mail tracking statuses explained

Not sure what your latest update means? Here's what the most common Royal Mail tracking statuses tell you about where your parcel is and what happens next.

Label created / pre-shipment
Royal Mail has the shipment details but hasn't physically scanned the parcel yet. It usually picks up and gets its first scan within a day.
In transit
Your parcel is moving between Royal Mail sorting hubs and depots. This is the longest stage and can show the same update for a day or two between scans — that's normal.
Out for delivery
The parcel is loaded on the Royal Mail delivery vehicle and is due to arrive today. Keep an eye out for a delivery window if Royal Mail provides one.
Delivered
Royal Mail has marked the parcel as delivered. If you can't see it, check around your door, with neighbours and household members, and allow a few hours, as the scan can post slightly early.
Available for pickup
The parcel is waiting at a Royal Mail access point, locker or local office for you to collect — usually with ID or a collection code.
Exception / delivery attempted
Something interrupted delivery — nobody available, an address problem, or weather. Royal Mail normally retries on the next working day or leaves collection instructions.
Customs / held
On international shipments the parcel is clearing customs or is held pending duties or paperwork. This can add several days and is outside Royal Mail's direct control.

Royal Mail services you can track

This tracker works for every Royal Mail service that comes with a tracking number, including:

  • Tracked 24
  • Tracked 48
  • Special Delivery Guaranteed
  • Signed For 1st & 2nd Class
  • International Tracked

Where to find your Royal Mail tracking number

Royal Mail tracking references are usually 2 letters, 9 digits and “GB” (e.g. AB123456789GB). It's on your Post Office receipt or confirmation email.

Example format: AB123456789GB

Why is my Royal Mail parcel delayed or not updating?

Royal Mail tracking only refreshes when the parcel is physically scanned, so it's normal for the status to sit unchanged for a day or two between facilities — especially over weekends, holidays and busy sale periods. A Royal Mail parcel that looks “stuck in transit” is usually still moving; the next scan simply hasn't happened yet.

Common reasons for a Royal Mail delay include high shipping volume, weather or transport disruptions, an incomplete or incorrect address, a missed delivery attempt, or customs clearance on international orders. If your Royal Mail tracking hasn't updated for more than about five working days, or the estimated delivery date has clearly passed, contact Royal Mail — or the seller you ordered from — with your tracking number to open an inquiry.

Royal Mail tracking — FAQ

How do I track a Royal Mail item?

Enter your Royal Mail reference above and tap Track to open Royal Mail's official tracking results with your number filled in.

Which Royal Mail services are trackable?

Tracked 24, Tracked 48, Special Delivery Guaranteed and Signed For items are trackable. Standard 1st/2nd Class letters aren't tracked.

Can I track my Royal Mail parcel internationally?

Yes. International Royal Mail shipments are tracked the same way — enter your number above. Once a parcel leaves the origin country, updates can be less frequent and may pause during customs clearance before scans resume in the destination country.

Royal Mail says delivered but I haven't received it — what should I do?

First check around your property, with neighbours and any household members, and allow a few hours in case the scan posted early. If it's still missing, contact Royal Mail (or the seller) to open an inquiry — keep your tracking number handy.

Can I change or redirect my Royal Mail delivery?

Many Royal Mail services let you redirect, reschedule or leave delivery instructions from their official tracking page or app, often once the parcel is out for its first scan. Options vary by service and country — look for “manage delivery” on the Royal Mail page we open for you.

How long does Royal Mail delivery take?

It depends on the service and destination. Your estimated delivery date appears on Royal Mail's official tracking page once the parcel gets its first scan.

What do Royal Mail tracking statuses mean?

Common statuses are “label created”, “in transit”, “out for delivery” and “delivered”. “In transit” means it's moving between facilities; “out for delivery” means it's on the vehicle for delivery today.

Why is my Royal Mail package not updating or stuck?

Tracking updates only at each scan, so it can pause for a day or two between facilities, in transit, or during customs on international shipments. If it hasn't moved for several days, contact Royal Mail.

Can I track a Royal Mail package without a tracking number?

Usually not — a tracking number from your receipt or shipping-confirmation email is required. Some carriers also let you track by reference once you're signed in to their own account.

Is the Royal Mail tracker free?

Yes — completely free with no sign-up. We simply open Royal Mail's official tracking page with your number filled in.

Is this the official Royal Mail website?

No. RunFreeTools is a free tool that recognises your tracking number and sends you to Royal Mail's official tracking page, where the live status comes straight from Royal Mail.

Does Royal Mail tracking work on mobile?

Yes — it works in any browser on phones, tablets and desktops, with nothing to install.

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