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GLS TrackingNothing is stored — we just open the official GLS tracking page with your number filled in.. Coverage: Europe.

Track a GLS parcel.

Opens the official GLS tracking page with your number filled in — nothing is stored on our side.

To track a GLS package, enter your GLS tracking number above and we'll take you straight to GLS's official tracking page with the number filled in — free, with no sign-up. Tracking covers where your parcel is, its latest scan and the estimated delivery date.

How to track a GLS package

  1. 1Find your GLS tracking number — it's on your shipping receipt or the order/confirmation email.
  2. 2Paste the tracking number into the box above.
  3. 3Tap “Track package” — we open GLS's official tracking page with your number already filled in.

GLS tracking statuses explained

Not sure what your latest update means? Here's what the most common GLS tracking statuses tell you about where your parcel is and what happens next.

Label created / pre-shipment
GLS has the shipment details but hasn't physically scanned the parcel yet. It usually picks up and gets its first scan within a day.
In transit
Your parcel is moving between GLS sorting hubs and depots. This is the longest stage and can show the same update for a day or two between scans — that's normal.
Out for delivery
The parcel is loaded on the GLS delivery vehicle and is due to arrive today. Keep an eye out for a delivery window if GLS provides one.
Delivered
GLS has marked the parcel as delivered. If you can't see it, check around your door, with neighbours and household members, and allow a few hours, as the scan can post slightly early.
Available for pickup
The parcel is waiting at a GLS access point, locker or local office for you to collect — usually with ID or a collection code.
Exception / delivery attempted
Something interrupted delivery — nobody available, an address problem, or weather. GLS normally retries on the next working day or leaves collection instructions.
Customs / held
On international shipments the parcel is clearing customs or is held pending duties or paperwork. This can add several days and is outside GLS's direct control.

GLS services you can track

This tracker works for every GLS service that comes with a tracking number, including:

  • GLS Business Parcel
  • EuroBusiness Parcel
  • GLS Express
  • ShopDelivery

Where to find your GLS tracking number

A GLS tracking number is usually 11 digits. It's on your shipping confirmation or the GLS notification.

Example format: 00000000000

Why is my GLS parcel delayed or not updating?

GLS tracking only refreshes when the parcel is physically scanned, so it's normal for the status to sit unchanged for a day or two between facilities — especially over weekends, holidays and busy sale periods. A GLS parcel that looks “stuck in transit” is usually still moving; the next scan simply hasn't happened yet.

Common reasons for a GLS delay include high shipping volume, weather or transport disruptions, an incomplete or incorrect address, a missed delivery attempt, or customs clearance on international orders. If your GLS tracking hasn't updated for more than about five working days, or the estimated delivery date has clearly passed, contact GLS — or the seller you ordered from — with your tracking number to open an inquiry.

GLS tracking — FAQ

Can I track my GLS parcel internationally?

Yes. International GLS shipments are tracked the same way — enter your number above. Once a parcel leaves the origin country, updates can be less frequent and may pause during customs clearance before scans resume in the destination country.

GLS says delivered but I haven't received it — what should I do?

First check around your property, with neighbours and any household members, and allow a few hours in case the scan posted early. If it's still missing, contact GLS (or the seller) to open an inquiry — keep your tracking number handy.

Can I change or redirect my GLS delivery?

Many GLS services let you redirect, reschedule or leave delivery instructions from their official tracking page or app, often once the parcel is out for its first scan. Options vary by service and country — look for “manage delivery” on the GLS page we open for you.

How long does GLS delivery take?

It depends on the service and destination. Your estimated delivery date appears on GLS's official tracking page once the parcel gets its first scan.

What do GLS tracking statuses mean?

Common statuses are “label created”, “in transit”, “out for delivery” and “delivered”. “In transit” means it's moving between facilities; “out for delivery” means it's on the vehicle for delivery today.

Why is my GLS package not updating or stuck?

Tracking updates only at each scan, so it can pause for a day or two between facilities, in transit, or during customs on international shipments. If it hasn't moved for several days, contact GLS.

Can I track a GLS package without a tracking number?

Usually not — a tracking number from your receipt or shipping-confirmation email is required. Some carriers also let you track by reference once you're signed in to their own account.

Is the GLS tracker free?

Yes — completely free with no sign-up. We simply open GLS's official tracking page with your number filled in.

Is this the official GLS website?

No. RunFreeTools is a free tool that recognises your tracking number and sends you to GLS's official tracking page, where the live status comes straight from GLS.

Does GLS tracking work on mobile?

Yes — it works in any browser on phones, tablets and desktops, with nothing to install.

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